Cancel a Stop Payment Request

Related Topics

The system populates the Cancel Stop Payment page if:

Otherwise, a blank Cancel Stop Payment page displays.

To cancel a stop payment:

  1. Select Check Management from the navigation bar.

  2. Select Cancel Stop from the Check Management menu list to display the Cancel Stop Payment page.

  3. A Financial Institution and Account will display, however, you may select others from the drop-down lists.

The remaining fields are configured as required, optional and/or hidden by the financial institution. Hidden fields are not displayed.

  1. In the Check Number and Check Number To boxes, there are two options.

  1. To cancel a stop payment for a single check, type the remaining information necessary for the cancel stop payment in the Stop Payment Details area. Defining pertinent check information in this area allows you to pinpoint the request you want to display.

  2. Click Submit to send the cancel stop payment request to your financial institution. If your financial institution has configured your check management system so that you verify the cancel stop payment prior to placing it, the Verify Cancel Stop Payment page displays. Continue with step 7.

    Otherwise, the Cancel Stop Confirmation page displays the details of the request with a tracking number and message. Click OK on the Stop Confirmation page. The Check Management Summary page displays again with the new request in the table.

  3. On the Verify Cancel Stop Payment page, review the cancel stop payment information for accuracy. Use the following table to guide you in determining which button to click.

Click the following button ...

To ...

Confirm the submission of the cancel stop payment and cancel another stop payment request similar to this entry.

Submit the cancel stop payment request to your financial institution and not cancel another stop payment request.

Display the Cancel Stop Payment page for you to make changes to the cancel stop payment request, and then resubmit your request.

  1. The Cancel Stop Confirmation page displays the details of the request with a tracking number and message. Click OK on the Cancel Stop Confirmation page. If you clicked Submit & Continue, the Cancel Stop Payment page displays for you to submit another cancel stop payment request similar to this entry. The Financial Institution and Account boxes remain populated with the existing information. If you clicked Submit & End to submit the cancel stop payment request to your financial institution and not submit another request, the Check Management Summary page displays with the updated request in the table.